kpi
KPI is the definitive tool for benchmarking, performance monitoring, and identification of underperforming sections of your sales and aftersales business. It brings together your financial data and your operational data, thus enabling an accurate correlation between profitability and performance levels.
We have identified the most useful key performance indicators to allow you to grow your sales and service departments into a well-oiled machine, from parts obsolescence rates to technician performance rates. Benchmarking is provided against other retailers in your network so that you may accurately compare the performance of your business to that of your peers.
